Update on Covid-19 and the impact on funerals

On this page, we aim to keep you up to date with regard to the effect of Covid-19 on the way that we must arrange and conduct funerals.

As new information is issued by the Government, we will do our best to explain the implications.

Covid update

February 2022

With the complete relaxation of Covid restrictions on 25th February 2022, we are updating our practices and protocols with immediate effect.

We continue to believe that the science and advice points to a cautious response if we are to protect the most vulnerable in society.

At funeral services we have made the decision that our operatives and conductors may stop wearing mandatory face coverings at funerals.

Branches no longer have any restriction on visitor numbers, but members of our branch teams may, if they want to, continue to wear face coverings if they so choose. Although it is no longer a legal requirement, we are also asking visitors to agree to wear a facemask on a voluntary basis, unless exempt for medical reasons.

Staff members have worked incredibly hard over the last two years to keep others safe and limit any spread of Covid among the members of the team. Therefore, although the rules relating to mandatory self-isolation have been discontinued, we ask anyone who is feeling unwell to still take a lateral flow test and, if the result is positive, to remain at home until it is negative. We believe that it is wiser to remain cautious, for the protection of everyone.

Hygiene continues to be the most important weapon in the fight against Covid, so our branches offer hand sanitiser, and we clean surfaces between visits. In this way we are working to control the risk of infection and keep our staff and clients safe.

If you’re uncertain about how these measures will affect you, or have any questions relating to The Hunnaball Family Funeral Group’s Covid response, please talk to your local Funeral Arranger.

If you have any questions, please email info@hunnaball.co.uk or call your local branch.

Many thanks,

The Hunnaball family

We’re still operating

We are an essential service and will continue to deliver the best care we can, with due regard to all measures necessary to adhere to Government and National Association of Funeral Directors guidelines for Covid-19.

We would like to reassure everyone that our Directors, Senior Management, and all branch and funeral teams are being diligent with our high standards of hygiene and all the additional measures we have implemented to ensure the health and safety of our colleagues and clients.

If you are unclear about what the current guidelines mean for your locality, there is some helpful information on the UK Government website.

Our Branches

We are accepting visitors in branch.  Please contact your local branch for assistance.

Arranging a Funeral

In order to protect our colleagues and yourselves, we kindly request that sensible precautions are taken.

Our Chapels of Rest

All of our Chapels of Rest are open to visitors.  We do ask that you always make an appointment, and please restrict the number of people attending at any time to two close family members or friends. Safe distancing and hygiene measures are in place.

The Funeral Service

Local crematoria are returning to pre-Covid practices, but some still have restrictions in place.  Almost all churches and places of worship are open again, but some restrictions might still be in place. Your local branch has all the updated information. Sensible precautions, such as safe distancing and hygiene, will be observed by all our funeral directors and staff.

Memorials

Our memorial department is open and operating, but please be aware that there are restrictions in place. Please contact our memorial department directly for more advice and information.

For more detailed and specific information, please contact us and we will be able to explain everything to you. We are all working very hard to ensure you receive the best service we can provide in these concerning and uncertain times. As always, our staff continue to deliver an exceptional, informative and safe service for our clients.

We thank you for your trust in us, and for your understanding and co-operation.