No-one can say that 2021 hasn’t been memorable!

It’s been challenging, sometimes difficult, but, as I reflect on the last year, there’s still a great many things to be thankful for.

First among them, I feel so blessed to have and work with my family. I’m the same as our clients in this way, thankful to have family to share both griefs and joys. Many of my family also play a huge part in the life of the Hunnaball Family Funeral Group. Their dedication, both to our clients and colleagues, is inspirational.

Second, I feel very grateful for my work family, not only those who are seen by our clients, but also those who work behind the scenes to ensure we deliver the best care for each and every family we serve. Without their hard work and diligence on behalf of the Hunnaball Family Funeral Group, we could not do what we do. Our reputation for compassion and professionalism is upheld by them.

Finally, I’m very thankful that, even during a pandemic, we’ve been able to serve so many grieving families and friends so well. It’s one of my pleasures to read the comments and testimonials sent in by our clients. Many are contained in cards and letters to the teams in our branches, and they all say thanks for the great work we do. But they have other common themes too. They talk about our amazing people, and how compassionate, professional, caring, kind, well organised, and helpful they are. They tell us how much they appreciate our attention to detail, and the helpful manner shown by everyone they meet who works with us. And they mention the excellent standards upheld by our drivers, bearers, conductors, celebrants, and, most especially, our funeral arrangers, who walk with them through the whole process of organising a funeral.

As both the Chairman of the company and a member of the team, I am thankful and proud.

As we stand on the edge of a new year, there are also many reasons to look forward to 2022. It’s my 65th Anniversary of working in the funeral industry, but it’s also a time of hope and opportunity. Hope, that Covid will be defeated and the restrictions pass, and opportunity, to serve many more clients who will, as a result of our compassion and professionalism, become our friends.

I wish everyone a Merry Christmas and a Peaceful New Year.

Trevor Hunnaball